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When Choosing an EAP, Consider Credentials, Responsiveness, Range of Services
By Dave Zielinski
From Society for Human Resource Management on Wednesday, December 7, 2016
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LuAnn Heinen, a vice president with the Washington, D.C.-based National Business Group on Health, said HR leaders should ensure EAPs offer some level of customization for their organizations. "For example, financial management counseling should be tied to stages of life so employees receive a range of advice around student debt,  handling mortgage payments, [and] saving for college and not just on retirement savings," she said.