2018 Consumer Health Mindset© Study – Current situation: Engaged and Confused

Consumers continue to face enormous challenges as they try to navigate the health care system. Similarly, how they feel about health and well-being overall is evolving. This study explores the health attitudes, motivations and preferences of consumers across the U.S.

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Consumers continue to face enormous challenges as they try to navigate the health care system. Similarly, how they feel about health and well-being overall is evolving. This study, conducted in collaboration with Alight Solutions, Business Group on Health and Kantar Consulting,, explores the health attitudes, motivations and preferences of consumers across the U.S.--particularly employees and their dependents--as they use their employer-sponsored health plans and well-being programs to maneuver through the broader health landscape.

Current situation: engaged and confused

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