Strategic and Effective Global Broker Partnership: Full Guide

This guide compiles the key learnings and employers shared from benchmarking with corporate and local employer members and brokers. The guide covers the business case, request for proposal, statement of work, account management, database and analytics.

August 20, 2020

This guide breaks down the process, from business case development to account management, and provides employer tools and lessons learned from utilizing this strategic relationship with global brokers.

A global broker can be a strategic and effective partnership in helping to transform a company’s efforts globally. Engaging all company stakeholders, aligning the broker reporting structure to the company and working out potential challenges early in the process will make the relationship stronger. Building measurable SLAs, developing an issue escalation process and reviewing the broker on a regular basis can keep all parties accountable and provide awareness of issues. With these key components, companies can work with their global brokers to make their global strategic initiatives a reality.

Strategic and Effective Global Broker Partnership: Full Guide

More Topics

Articles & Guides icon_right_chevron_dark Global Benefits Management icon_right_chevron_dark