Welcome to the Communication Toolkit

Practical, research-based materials to communicate with employees about health care quality and evidence-based health care.

The Toolkit has free health care quality communication materials to adapt for use with your workforce. These materials have been tested with employees for comprehension and appeal. It also includes employer materials to help guide the development of effective communications.

Any employer or union that is interested in communicating about health care quality can use the Toolkit. Your organization may be experienced or just beginning to talk to employees about evidence-based approaches to health care.

Use the Toolkit materials to communicate about health care quality and to make better health decisions, assume ownership of their health, and choose high quality providers.

To use this Toolkit, start by reading Using the Toolkit. It describes the topics covered in the workforce materials, points out special features, and gives you tips on how to use them. To learn more about the research behind the materials, look at Communication Challenges.

Then, download the workforce materials and adapt what you need.